Effective Date: 06/13/2023
Thank you for choosing HOMELY (“the App”). At HOMELY, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our mobile application.
By using the App, you consent to the collection and processing of your information as described in this Privacy Policy. Please read this document carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1. Personal Information:
When you use our App, we may collect the following personal information from you:
– Name
– Contact information (phone number, email address, delivery address)
– Payment information (credit card details, bank account information)
– User preferences and settings
1.2. Usage Information:
We may collect certain non-personal information about how you interact with the App, including:
– Log files: We automatically collect log files that include information about your device, IP address, browser type, and operating system.
– Cookies and similar technologies: We use cookies and similar technologies to enhance your experience and provide personalized content. These technologies may collect information about your browsing behavior and preferences.
2. How We Use Your Information
We use the collected information for the following purposes:
– To provide you with access to the App and its features
– To process and fulfill your food orders
– To communicate with you regarding your orders and provide customer support
– To improve our services and customize your experience
– To analyze usage patterns and conduct research and analysis
– To prevent fraud and ensure the security of the App
– To comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We may share your information with third parties in the following cases:
– With service providers: We may share your information with trusted third-party service providers who assist us in operating the App and delivering our services. These providers are contractually obligated to maintain the confidentiality and security of your information.
– With business partners: We may share your information with our business partners to enhance your experience and offer personalized promotions, subject to your consent where required by law.
– For legal reasons: We may disclose your information if required to do so by law or in response to valid requests from government authorities or law enforcement agencies.
– In case of a business transfer: If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to confidentiality obligations.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
– Access, correct, or update your personal information.
– Object to the processing of your personal information for direct marketing purposes.
– Request the deletion of your personal information, subject to applicable legal obligations.
– Withdraw your consent at any time, where we rely on your consent to process your personal information.
6. Children’s Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us immediately.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the App or through other means. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us