FAQs Related to Customers

Homely is a food delivery app that lets you order your favorite home mede meals at your preferred place and time in Abu Dhabi! Say goodbye to the hassle of traveling to restaurants and let Homely deliver fresh, healthy food to your doorstep.

You can order traditional meals, burgers, pizzas, sweets, desserts, savory, cakes, spices, drinks, chocolates, and any home made products with Homely.
Homely is committed to delivering orders as soon as possible. However, the home business’s ability to prepare food can influence the delivery period. Each item has a description on the estimated time.
Yes, you can order in bulk with Homely. Please make sure to tell your requirements at least 24 hours in advance to avoid any inconveniences.
Homely accepts only online payments by Debit / Credit Cards to offer customers maximum peace of mind.
We are aware that things don’t always go as planned. However, Homely will only cancel your order if it hasn’t reached the preparing stage. Otherwise, you will be obliged to pay the bill.
Homely values your privacy more than anything! Therefore, you can feel confident that your details will not be shared with anyone.

You can reach out to our customer care at customercare@homelyae.com, we provide full support and happy to assist you. We will refund the amount back to you within 7 working days

You can reach homely at customercare@homelyae.com and we will get back to you as soon as possible

FAQs Related to Home Businesses

Joining Homely is simple and easy. Just download our app on your smartphone and become a registered member within 20 minutes by following the steps below:

  • Sign up as a brand
  • Activate your seller profile
  • Upload the meals and items you offer

State prices and conditions

Homely presents your small food business to the entire Abu Dhabi population, taking order requests to the next level. Become a registered member now and attract more customers before your competitors do.
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